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How xx55511 Handles Your Personal Information

When you open an account and move money through JazzCash, Easypaisa, or Raast, we collect certain information to run your account and keep it secure.

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xx55511 How xx55511 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Account security and data integrity sit at the core of how we run the platform. Every login uses an OTP sent to your registered mobile number, so access requires both your password and your phone. Payment data linked to JazzCash, Easypaisa, and Raast transactions is encrypted in transit and stored with access controls that limit which internal systems can read it.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your language and deposit method. You can clear these via your browser settings at any time.
Data Retention Account and transaction records are retained for as long as your account is active and for a period after closure as required by applicable law. You can request early deletion where law permits.
Security Measures SSL encryption covers all data in transit. Account access triggers OTP verification to your registered number — the same number you use for your JazzCash or Easypaisa wallet.
Third-Party Processors Payment processors handling JazzCash, Easypaisa, and Raast transactions operate under their own data policies. We share only the minimum data needed to complete a transaction.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Support Send a written data request to our support email. State your registered mobile number and the action you want — access, correction, or deletion. We respond through the same channel.
Live Chat Open the live chat widget in your account dashboard and select the privacy topic. Our team can confirm what data we hold and walk you through the request process in real time.
Account Settings Some data preferences — like marketing communications — can be updated directly in your account settings under the privacy tab without contacting support at all.

Common Questions About Your Data and This Policy

Here are the questions our account holders ask most often about how their data is handled, what rights they have, and how to act on those rights.

We collect your name, email address, and the mobile number you use for JazzCash, Easypaisa, or Raast. No additional identity documents are requested at registration unless verification is required.

No. We only record the transaction reference and wallet identifier to confirm a payment cleared. Your wallet PIN stays between you and your wallet provider at all times.

Yes. Submit a deletion request through live chat or support email with your registered mobile number. We process it in line with applicable law, which may require us to retain certain transaction records.

Access is restricted to the teams that need it to operate your account — support, payments, and security. No personal data is shared with marketing partners or sold to third parties.

Go to account settings, open the payment details section, and update your registered number. A verification OTP is sent to both the old and new number to confirm the change.

This policy applies to all account holders where access is permitted under local law. If local law in your region affects how we handle data, that takes precedence over our general policy terms.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.